TERMS & CONDITIONS

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the website. Your access to and use of the Services is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Services. By accessing or using the Services you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Services.

General

This Website is provided "as is" without a warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose or non-infringement. This Website may include inaccuracies or typographical errors. Changes and additions are routinely made to the information herein. We may make additions and/or changes to this Website and/or the services described herein at any time.

Agreement Overview

By booking and using the cleaning services provided, you agree to abide by the terms and conditions outlined herein. These terms constitute a legally binding agreement between you (the "Client") and the cleaning service provider.

Accounts

When you create an account with us, you must provide us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Services. You are responsible for safeguarding the password that you use to access the Services and for any activities or actions under your password, whether your password is with our Services or a third-party service. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Calls and Emails

If you, as a consumer, choose to engage with Coastal Home Cleaning Solutions through the Services by filling out a contact or other request form on the Services, you authorize us to share your name, contact information, and other identifying details you provide with our partners and employees. By submitting your contact request or other forms on the Services, you acknowledge the possibility of receiving marketing calls or emails from Coastal Home Cleaning Solutions at the telephone number(s) or email address(es) you provide.

Furthermore, if you provide Coastal Home Cleaning Solutions with your phone number through the Services, you consent the Coastal Home Cleaning Solutions use of your phone number for sending telemarketing calls (which may use an automatic telephone dialing system) and artificial or prerecorded voice or text messages. You have the option to opt out if you do not wish to receive such communications. Your consent extends to our sharing your phone number with Coastal Home Cleaning Solutions partners and employees, who may also use your number to deliver similar marketing communications. You release Coastal Home Cleaning Solutions from any potential liability or claims related to how Coastal Home Cleaning Solutions partners and employees use your phone number, including but not limited to claims under the Telephone Consumer Protection Act. You understand that providing this consent is voluntary and not a requirement for obtaining a loan or any goods or services.

Links to Other Websites

Our Services may contain links to third-party websites or services not owned or controlled by Coastal Home Cleaning Solutions. We have no control over and assume no responsibility for, the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that Coastal Home Cleaning Solutions shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services you visit.

Release & Indemnity

You agree to release, defend and hold harmless Coastal Home Cleaning Solutions, its owners, affiliates, licensors and licensees from and against any and all claims, costs, demands, losses, damages and expenses, including, without limitation, attorney's fees, arising from or relating to: (i) your breach of this Agreement or any matter for which you are responsible or liable under the terms of this Agreement, or (ii) any dispute between you and any third party, including, without limitation, any other user, any advertiser or any party to any actual, prospective or terminated sale or transaction.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Services, and supersede and replace any prior agreements we might have between us regarding the Services.

Copyright & Trademarks

Copyright in this Website is owned by Coastal Home Cleaning Solutions and this Website may only be used for informational purposes. The content displayed on this Website, including but not limited to the Website's look and feel layout, text, graphics, images, sound or video materials, designs, the URL and software (collectively "Content"), is either the property of, or used with permission by Coastal Home Cleaning Solutions and is protected by United States and international copyright and trademark laws. All rights, including but not limited to, copyright, title and interest in the Content belong to Coastal Home Cleaning Solutions and/or its respective owners. The compilation (meaning the collection, arrangement and assembly) of all Content on this Website is also the exclusive property of Coastal Home Cleaning Solutions and/or its respective owners and is protected by U.S. and international copyright laws.

The trademarks, service marks, trade names, domain names and logos ("Trademarks") displayed on this Website are either pending, registered or unregistered Trademarks of Coastal Home Cleaning Solutions or their respective owners. You may NOT use any of the Trademarks without the express written authorization of Coastal Home Cleaning Solutions or the respective owners.

You are strictly prohibited from reproducing, republishing, copying, transmitting, or distributing in any form, or by any means, any Content. You may not modify, adapt, reverse engineer or in any way exploit any of the Content in whole or in part, except as expressly stated otherwise in the Terms of Use or Visitor Agreement (if posted on this Website) and/or the prior written consent of the owner of the Content. Any unauthorized use of the Content is a violation of copyright laws and trademark laws, and may also violate laws of privacy and publicity, and/or communications regulations and statutes. Any of the aforementioned violations may subject you to criminal penalties.

Claims of Copyright Infringement

We respect the intellectual property rights of others, and ask that everyone using the Services do the same. Anyone who believes that their work has been reproduced on the Services in a way that constitutes copyright infringement may notify us by providing the following information:

Identification of the copyrighted work that you claim has been infringed;

Identification of the material that you claim is infringing and needs to be removed, including a description of where it is located on the Services so that the we can locate it;

Your address, telephone number, and, if available, e-mail address, so that the Kare Teem Cleaning Service may contact you about your complaint;

A signed statement that the above information is accurate; that you have a good faith belief that the identified use of the material is not authorized by the copyright owner, its agent, or the law; and, under penalty of perjury, that you are the copyright owner or are authorized to act on the copyright owner's behalf in this situation.

Notices of copyright infringement claims should be sent as follows:

By email: support@coastalhomecleaningsolutions.com

If you give notice of copyright infringement by email, we may begin investigating the alleged copyright infringement; however, we must receive your signed statement by mail or as an attachment to your email before we are required to take any action.

Ownership & License

This Website and all content displayed on this Website and all software, data and information used to provide this Website, including text and images, method of display and presentation, source code, embedded routines and programs and other materials, as well as all copyrights, trademarks, patents and other intellectual property rights therein or thereto, are owned by Coastal Home Cleaning Solutions, its owners, affiliates, licensors or licensees, and are protected under worldwide copyright, trademark and other applicable laws and treaties, including, without limitation, applicable intellectual property laws. We grant you the limited and nonexclusive right and license to access or download a single copy of the content from this Website solely for your personal and non-commercial use and as necessary in connection with the use of any services available through the Website except as expressly authorized in this Agreement, you may not modify, distribute, reproduce, display, or use this Website or any elements thereof. All rights not expressly granted to you by us in this Agreement are reserved to Coastal Home Cleaning Solutions and you acknowledge that you do not acquire any ownership rights by accessing or downloading any material, whether or not copyrighted, from the Website as authorized hereunder.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

If you have any questions about these Terms, please contact us.

Email: support@coastalhomecleaningsolutions.com

Service Booking

Scheduling: Clients can schedule Coastal Home Cleaning Solutions through the website, phone, or in-person. All appointments are subject to availability.

Access: Clients must provide access to the premises at the scheduled cleaning time. If access is not provided, a cancellation fee may apply.

Cleaning Services

Scope: The scope of cleaning services will be as per the selected package or customized service agreed upon during booking.

Supplies: Coastal Home Cleaning Solutions will provide all necessary cleaning supplies unless otherwise agreed upon. If the Client has specific preferences, they must communicate these in advance.

Payments

Rates: Cleaning service rates are based on the size and condition of the property. Rates are available on the website and are subject to change.

Payment: Payment is due on the day of service unless otherwise agreed upon. We accept all major debit and credit cards.

Late Payments: A late fee may be applied to payments not received within 2 days of the service date.

Cancellations and Rescheduling

Client Cancellations: Cancellations made within less than 48 hours of the scheduled service may be subject to a cancellation fee. Should you need to cancel service or skip a cleaning day, just give us 48 hours notice. We will need to charge up to 75% of your cleaning for any cancel under 48 hours because our staff depend on their scheduled hours.

Rescheduling: Clients may reschedule services with advance notice, subject to availability.

Liability

Property Damage:

While Coastal Home Cleaning Solutions takes great care in cleaning, they are not liable for damage to property caused by pre-existing conditions, improper installation, or negligence.

Health and Safety: Clients must ensure a safe working environment for our cleaning professionals. If there are any health or safety concerns, please inform Coastal Home Cleaning Solutions in advance.

Confidentiality

Client Information: Coastal Home Cleaning Solutions will treat all client information with confidentiality. They will not share or sell personal information to third parties.

Termination of Services

Termination: Coastal Home Cleaning Solutions reserves the right to terminate services at any time for any reason, including but not limited to unsafe working conditions or inappropriate conduct.

Governing Law

This agreement shall be governed by and construed in accordance with the laws of Florida. Any disputes arising under or in connection with this agreement shall be resolved in the competent courts of Florida.

Changes to Terms & Conditions

Coastal Home Cleaning Solutions reserves the right to modify these terms and conditions at any time. Clients will be notified of any changes, and continued use of services constitutes acceptance of the modified terms.

No Refunds Policy

Refund Policy Overview

By utilizing the services provided by our home cleaning business, you agree to the following No Refunds Policy.

Service Fees

All fees paid for our home cleaning services are non-refundable. This includes fees for one-time services, recurring services, and any additional services requested.

Payment Responsibility

Clients are responsible for the full payment of the agreed-upon service fee, regardless of any unforeseen circumstances that may prevent the completion of the cleaning service.

Cancellation Policy

Cancellations made by the client within [Specify Number] hours of the scheduled service may be subject to a cancellation fee. However, it is important to note that the cancellation fee does not constitute a refund of the service fee.

No-Show Policy

In the event of a no-show or failure to provide access to the premises, the full service fee remains non-refundable.

Exceptional Circumstances

Our home cleaning business reserves the right to consider discretionary refunds in exceptional circumstances, such as service-related issues or unforeseen challenges. Any such refunds will be determined on a case-by-case basis.

Modification or Termination of Services

Clients may modify their scheduled services with advance notice, subject to availability. However, modification does not entitle clients to a refund of fees. The home cleaning business reserves the right to terminate services at any time for any reason, including but not limited to unsafe working conditions or inappropriate conduct. In the event of termination, no refunds will be issued.

Location